OBJECTIVE

To provide support in PlaySpace, We are seeking an enthusiastic and experienced Game Assistant with 2 years of experience in a games center or VR gaming environment to join our team. The ideal candidate will have a passion for gaming, excellent customer service skills, and the ability to create a fun and engaging experience for our guests. This role involves assisting customers with game setups, troubleshooting technical issues, and ensuring a safe and enjoyable environment for all visitors.

KEY DUTIES / RESPONSIBILITIES

• Greet customers warmly and provide guidance on game selection, rules, and equipment usage.

• Assist customers with setting up and operating gaming consoles, VR equipment, and other interactive games.

• Offer recommendations and tips to enhance the gaming experience.

• Perform routine checks and maintenance to ensure all equipment is functioning properly.

• Report major technical issues to the management team for further action.

• Promote special offers, memberships, and upcoming events to customers.

• Build rapport with guests to encourage repeat visits and positive word-of-mouth.

• Work closely with other cast members, including servers and bartenders, to provide a seamless guest experience.

• Passion for gaming and creating memorable experiences for guests.

• Performs other related duties as necessary or assigned.

• Familiarity with event planning and coordination

• Ability to work flexible hours, including evenings, weekends, and holidays.

This is not an exhaustive list of responsibility; it is only an indication of the duties and responsibilities expected from you. You could be subject to any other duty and responsibility by the management as and when required